As the service develops, the Municipality looks forward to addressing your frequently asked questions. As new questions come up we will add to the list below. 

Who is paying for transit in Jasper?

The 2026 approved budget shows a total operating expense of $665,000 for Jasper transit. This operating expense is covered through a variety of sources as follows:

• $723,750 Government of Alberta
• $173,000 Ticket Sales
• $145,000 Parks Canada
• $142,000 School Boards
• $258,140 Reserves
• $156,000 Paid Parking
• $99,000 Other
• $13,423 Property Tax 

Is the bus wheelchair accessible?

Yes, and has been since Fall 2024.

Can I bring my bike on the bus? 

Yes, there are bike racks on the front of the busses.

Can I bring golf clubs, hockey equipment, etc. on the bus?

Large items like golf clubs, hockey equipment, downhill skis and and snowboards are not permitted on the bus at this time. 

Can I bring my pet on the bus?

Certified assistance animals are allowed on board at no charge. Owners of assistance animals should be prepared to show the animal's verification of training. An example of acceptable verification, similar out of province verification will also be accepted.

Passenger pets are allowed on board at no charge. All pets must be crated in a secure and clean carrier designed and intended for the carrying of animals which is small enough to fit on the owner's lap. Passengers must hold onto the carrier at all times and are responsible for the safety of their pet. (If there is room on the bus, carriers may be placed beside you on the floor, but the carrier should not block the aisle or restrict passenger movement.)
The pet must remain inside the carrier at all times.

Can I book a specific time for pick up?

Jasper Transit does not provide on-demand service at this time. See the private transportation alternatives below. 

Can I book the bus for a charter service?

Jasper Transit does not provide private commercial charter services. Please see the list of private transportation service providers below.

I have a complaint, who can I speak to about it?

If you are currently on the bus, please raise your concern with the bus driver.
Alternatively, you can fill out this form and select "Transit Feedback", or email transit@jasper-alberta.ca 

What other transportation options are available in Jasper?

Jasper has a full range of excellent private transportation service providers including taxis, tours, charters and inter-city options. 

• SunDog Tour Co.
• Brewster Sightseeing
• Ebus
• Peak Pickups
• Caribou Cabs - 780-931-2334
• MM Tours and Transportation Ltd.
• Alpine Traveler: This bus service offers a weekly Jasper town run for locals and a trip to Hinton twice a month. The bus is accessible for people with diverse abilities and will pick up and drop off from your home. Trips are open to all locals however, seniors are given priority. Call or text: 780 931 9800. 

Are you a private transportation provider we missed? If so, email us and we’ll add you.

In partnership with Grande Yellowhead Public School Division and Conseil scolaire Centre-Nord the Municipality is proud to provide service to students who qualify for transportation under Government of Alberta guidelines.

All inquires related to transportation of eligible students under the Government of Alberta guidelines should be directed to the appropriate school division. 

• Grande Yellowhead School Division - transportation@gypsd.ca
• Conseil scolaire Centre-Nord - conseil@centrenord.ab.ca

The Municipality of Jasper is pleased to introduce the Corporate Bulk Purchase Program for Jasper Transit. This new initiative offers local businesses with five or more employees discounted transit passes.

Key Benefits:

• Scalable discounts increasing with the number of passes purchased.
• Full access to all regular transit routes and schedules.
• Enhanced employee benefits.
• Eases parking congestion.
• Promotes environmental sustainability.

Community Impact:

• Better connections for employees, including those in outlying areas.
• Fosters a more sustainable and connected community.

This initiative is part of our Transit Strategy and Action Plan and was included in the 2024 budget.

For more information, contact transit@jasper-alberta.ca .

2011 -  Jasper Community Sustainability Plan identifies the need to explore transit for Jasper.

2018 -  Transportation Master Plan recommends to examining the opportunity of future internal and regional transit connections for the town.

2021 -  Council supported a public transportation pilot project with fixed-route bus service to a number of priority locations for the summer season.

2022 -  Council approved a Memorandum of Understanding (MOU) for the provision of public transportation services with Parks Canada which provided the Parks Canada approval required for the municipality to provide Public Transportation Services to those locations outside of the Jasper townsite.

2023 -  Council received the Transportation Strategy & Action Plan and; directed administration to begin the next steps to establish a fixed-rout bus service beginning in 2023.

September 5, 2023 - Jasper Transit Begins! 

Click here to download the Transit Procurement FAQ's document 

In early 2023 Administration applied and was successful in obtaining a federal capital grant to support the municipality in procurement of transit capital items. The grant will contribute up to eighty percent (80%) of the total Eligible Expenditures for the Project to a maximum of five million dollars ($5,000,000). Key components of the application for the grant were the purchase of up to 3 zero-emission transit buses (ZEB) as well as the construction of a transit facility to house the ZEB.

The total proposed expenditures for the years 2024 and 2025 years amounts to $6,280,000. Federal grants will provide the bulk of this funding, contributing $5 million. The municipality's contribution of $1,280,000, to be drawn from reserves ($554,000) and through borrowing ($726,000).

The borrowing is slated to be taken in late 2024, with repayments scheduled to commence in 2025. Administration intends to spread out the borrowing over a 5-year period, resulting in annual payments of $166,204. With this payment arrangement, the total payments over the 5 years, encompassing both principal and interest, would amount to ~$831,020.

See the table below for a breakdown of transit related items for the 2024 and 2025 years, along with a breakdown of proposed funding sources.

Fleet Facility 

On February 27, 2024 administration received direction from committee to proceed with a public Request for Proposals (RFP) for construction of a transit fleet facility.

Indoor transit fleet facilities play a crucial role in enhancing the operational efficiency and longevity of transit vehicles. By providing a sheltered environment, these facilities protect vehicles from the effects of harsh weather conditions, while reducing wear and tear and extending the service life of buses.

Currently the municipality’s contracted operator is responsible for storage of transit buses and any costs associated with storage are included in the overall fee that the municipality pays to the contractor.

The below study was developed to provide scope information and technical requirements that would form the basis of the RFP. Final details of the facility’s design and cost are subject to change and will reflect market submissions that come as a result of the RFP. The project is subject to Council approval following the RFP process.

Details on active municipal RFPs and tenders can be found here.

2024 Jasper Transit Facility Scoping Study   

Click here to download the 2024 Transit Public Engagement Results